Terms and Conditions
Terms and Conditions
Amendments to terms and conditions
GPFF may vary these Terms and Conditions at any time. GPFF will post the varied Terms and Conditions on its website.
By making a purchase from the GPFF, you agree to be bound by the Terms and Conditions as they stand at the time of your purchase.
A booking fee of up to $1.50 applies for bookings up to $22.00. A booking fee of $3.00 applies to bookings over $22.00. The booking fee covers the cost of providing our ticketing system and costs associated with processing bookings.
No fee applies to redeeming tickets on 3 Film, 5 Film , 7 Film and Festival Passes. If a pass-holder books additional tickets a booking fee will apply.
For tickets to our one-off feature screenings refer to booking page for ticket prices
3 Film Pass
The 3 Film Pass allows you to redeem tickets for 3 different GPFF film screenings.
The 3 Film Pass is not transferable and is valid for one entry per session. All sessions must be pre-booked.
5 Film Pass
The 5 Film Pass allows you to redeem tickets for 5 different GPFF film screenings.
The 5 Film Pass is not transferable and is valid for one entry per session. All sessions must be pre-booked.
7 Film Pass
The 7 Film Pass includes a ticket to 7 screenings during the Geelong Pride Film Festival.
The 7 Film Pass is not transferable and is valid for one entry per session.
10 Film Pass
The 10 Film Pass includes a ticket to 10 screenings during the Geelong Pride Film Festival.
The 10 Film Pass is not transferable and is valid for one entry per session.
The Festival Pass is not transferable and is valid for one entry per session. Includes all venue-based screenings of the Geelong Pride Film Festival.
2020 COVID-19 Coronavirus Outbreak Refund and Pass Exchange Policy
In response to the 2020 COVID-19 Coronavirus outbreak in Australia we have revised our refunds and exchange policy.
Firstly, we respect the right of existing ticketholders to choose not to attend screenings and we will offer refunds or passes to future screenings for existing ticketholders who choose not to attend.
Ticket-holders who wish to take up this offer or plan not to attend should contact us at email@example.com
A consumer will not be entitled to a refund for a cancelled or re-scheduled event if they received a free or complimentary ticket.
Changes to sessions and events
Particulars of the session or event may be changed without prior notice. Films, artists or performers may be added, withdrawn or substituted for specific sessions or events.
All venue-based sessions are general admission. If you require early access to the cinema or if you require assistance with seating please contact a GPFF Volunteer on arrival.
The Classification Board grants GPFF special customs and censorship clearances that mean all audience members must be 18 years or over except where indicated.
Full-time students, pensioners, unwaged, seniors.
The Pivotonian and Platform Youth Arts are wheelchair accessible. The Pivotonian has assisted listening via an audio loop. If you require early access to the cinema or if you require assistance with seating please contact a GPFF Volunteer on arrival. The Pivotonian has wheelchair and companion seats in the front row of the cinema.
GPFF accepts Companion Card. Companion Card tickets must be requested by email. Please contact us on firstname.lastname@example.org or 0414 401 360 to request Companion Card tickets prior to booking to ensure availability. This is important as all our scheduled sessions sold out in previous years.
Streaming On-DemandOnce purchased, ticketholders can play On Demand or Live Stream content from My account.
Log in to My Account at gpff.ferve.tickets. Then click On Demand on the left menu.
Ferve Tickets Terms and Conditions
'Ferve Tickets' (Ferve Tickets Pty Ltd ABN 41 074 903 085) operates a system for event ticketing on behalf of Geelong Pride Film Festival ABN 86 078 001 073 the 'Event Organiser'. Any and all issues or claims relating to sale and/or purchase of tickets and the provision of associated event(s) are the sole responsibility of the Event Organiser and Ferve Tickets (or any subsidiaries, affiliates, officers, agents, directors or employees) have no liability for any claims. Ferve Tickets is not liable for any loss or damage arising from the purchase of this ticket. Ferve Tickets cannot exchange or refund this ticket nor associated fees, please contact the Event Organiser with any queries. Ferve Tickets has no obligation to provide a refund or any other financial compensation if an event is cancelled, postponed or substantially altered by the Event Organiser, in which case you should contact the Event Organiser directly. Purchasing tickets constitutes your acceptance of this agreement.